Charter / Spectrum – Apple TV Credit Check – Visual Flows

For Charter’s Residential eCommerce flow, integrating a credit check added complexity, especially for users that fail the credit check. I created visual flows to help the client identify the best design solution and gauge the development effort.
NBCU – Peacock Launch – Master Flow

For my second engagement at NBCU, I managed a team of three UX / UI designers. I was tasked with the creation and implementation of a design system for the Peacock streaming service. In addition, I created flows and diagrams to help with project planning. Shown above is a process flow detailing opportunities for HBA (host-based authentication).
NBCU – Peacock Launch – Authentication Flow

Shown above is a process flow for first-time users of the Peacock Streaming Service. It details a cross-device sign in experience, utilizing a QR code. This was part of a “Master Book” of wires, flows and UI comps, consolidating work across multiple work-streams.
Infusion – Experis, Precision – iOS App

KAR Auction Services, Buyer/Seller Journey

Infusion – Con Edison, Damage Assessment Application – Flow

frog – NBCUniversal– User Flows

frog – Ernst & Young Intranet – Use Cases

Atmosphere | BBDO – Emirates, SME Travel – User Flows

